WARRANTY POLICY
Spa Electrics Pty Ltd, AUSTRALIA (Spa Electrics) grants the following limited warranty to the first person for whom the underwater (pool and spa) light (”the product”) is installed ("the owner").
A. i. New Pool Construction Products - Spa Electrics will, in its option, repair or replace any defective part of the New Pool Construction Products during the first (36) THIRTY SIX month period commencing from the date of installation of the product.
ii. Replacement Pool Lights Products - Spa Electrics will, in its option, repair or replace any defective part of the Replacement Pool Light Products during the first (12) TWELVE month period commencing from the date of installation of the product.
B. To make a claim under this product warranty, you must:
i. Return the faulty product to Spa Electrics along with the completed Warranty Notification
Form within the warranty period, as outlined in section A.
ii. Produce an original invoice or other proof of purchase document disclosing the purchase date or installation date;
iii. Agree to pay Spa Electrics usual charges (including any service fee) for any goods or services provided by Spa Electrics not covered
by this product warranty; and
iv.Must meet any other expenses associated with making a claim under this product warranty
C. This product warranty specifically excludes:
i. Any defects arising from:
a. The improper installation, use or handling or other improper dealings with the product;
b. Failure to observe and comply with the instructions for the installation and use of the product provided;
c. The use of substitute or replacement parts not provided by Spa Electrics;
d. The product being opened, modified or repaired by any unauthorized person;
e. The use of transformers not supplied by Spa Electrics or transformers that are not compliant with Product Installation
Instructions and/or relevant State, Local and National electrical Codes for use with swimming pools.
f. Any damage caused by the external power supply (i.e. spikes / surges)
g. Damage due to freezing or use of product outside of specified operating range.
ii. Removal and re-installation of the product;
iii.The cost of returning the product to Spa Electrics;
iv. The repair or replacement of the product, except by Spa Electrics; and
v. Personal injury, property damage or economic loss, however caused.
This product warranty is offered in addition to any other rights and remedies you may have under law which Spa Electrics cannot exclude.
To make a claim under this product warranty, please contact our Customer Service Department on 1 800 708 5545 or submit an online warranty claim at www.spaelectrics.com/warranty-submission